Shop Help Center

User-friendliness is very important to us at Sonolize. However, it may happen that you have a question about the use of our website.

We like to make it easy for you and have grouped the most Frequently Asked Questions below. If you can't find what you’re looking for, please send an email to our colleague Jake (jake@sonolize.com). He is ready to help you.

Our Houserules

Welcome to Sonolize! The online platform for composers and musicians to digitally offer and buy sheet music. If you are new to Sonolize, please take the time to get to know us.

As a platform for music writers and users, Sonolize takes intellectual property very seriously. And of course, we expect the same from you. Because we believe that the rights belong to the maker of the music, photo of the content, in short everything he or she makes.

Purchasing a score gives you the right to download one copy of that score, and to use that score for your own, non-commercial purposes, but no other rights are granted by purchasing a score. You may not perform the score in public or modify or amend the score. Please read more about the "license terms and the use of music" in our Help Center.

And if you as a composer offer sheet music or place content on your personal page, please ensure yourself that you have all the rights to this. Also, read our terms and conditions.

If you want to file a notice of alleged infringement of copyright intellectual property, make a counterclaim against a notice of copyright infringement that has been filed against you, or want to withdraw a notice of infringement that you have filed, read “Copyright Infringement of Intellectual Property” in the Help Center.

At Sonolize we make every effort to ensure that all the information and offer of relevant content which is placed on our website and for which Sonolize acts as a portal, is complete and accurate. If you find misleading or incorrect information on our website, we would like to hear from you. We will do our best to adjust or remove it as quickly as possible.

Sonolize is not responsible for any incomplete or incorrect information found through this website. And we also have no liability for the consequences of this.

Our services are subject to the terms and conditions and the privacy statement of Sonolize. Please check these out to make sure that buying sheet music sales on Sonolize suits you.

And now that you know all this, it's time to enjoy the sheet music that the composers and arrangers have put on our platform for you.

Sonolize
Compose  Share  Play

 

Protecting the privacy of our buyers and sellers is always important for us at Sonolize. Sonolize respects the privacy of all users of its website and ensures that the personal information that the user possibly provides to Sonolize, through the use of our services and in the electronic communications sent through or in connection with our services, is always being treated confidential and in accordance with the General Data Protection Regulation (GDPR / AVG).

How we have arranged this is stated in our privacy statement. It describes the types of information that we may collect from you when you access our website, www.sonolize.com, or interact with us and our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy is effective from the 1st September 2019. By using our website or subscribing to our newsletter you consent to this policy.

The general terms and conditions of Sonolize apply to our services. Check it out to make sure that buying or selling sheet music on Sonolize suits your needs.

These Sonolize terms and conditions (“terms”) describe the relationship between you as a user of the Sonolize platform and Sonolize and contain the terms and conditions applicable to your access and use of the Sonolize Platform and your purchase and/or sale of Sheet Music. Your acceptance of these terms constitutes a legally binding agreement between you and Sonolize. By accepting these terms, you represent and warrant having the authority to enter into these terms with Sonolize, and agree to be bound by its terms. 

As a platform for music writers and users, Sonolize takes intellectual property very seriously. And of course, we expect the same from you. Because we believe that the rights belong to the maker of the music, photo of the content, in short everything he or she makes.

At Sonolize we make every effort to ensure that all the information and offer of relevant content which is placed on our website and for which Sonolize acts as a portal, is complete and accurate. We comply with intellectual property laws to maintain the integrity of our creative platform. Read our general terms and conditions for this. If you find misleading of incorrect information on our website, we would like to hear from you. We will do our best to adjust or remove it as quickly as possible.

Sonolize is not responsible for any incomplete of incorrect information found through this website. And we also have no liability for the consequences of this.

Notification
If you want to file a notice of alleged infringement of copyright intellectual property, make a counterclaim against a notice of copyright infringement that has been filed against you, or want to withdraw a notice of infringement that you have filed, read our “Copyright Infringement of Intellectual Property”.

 

As a platform for music writers and users, Sonolize takes intellectual property very seriously. And of course we expect that from you too. Because we believe that the intellectual property rights belong to the copyright holder of the music, photo or content.

Purchasing or downloading a score gives you no right to record this work or perform it in public. In this case you need to obtain permission in writing from the copyright holder. To that end, you can contact the copyright holder. In certain cases, composers, arrangers, copywriters and performing artists are affiliated with a performance rights organization (as in Netherlands Buma/Stemra and Sena). The consumer or performer of the music supplied is obliged to report the public use of products of the copyright holder (such as recordings or concerts) both to the relevant organization(s) and to the copyright holder.

It is not allowed to modify or amend the products, including but not limited to music downloads and sheet music in whole or in part, print or otherwise reproduce in any manner or disclose, to swap, forward, or to pass to third parties, without the prior written permission of all copyright holders.
No products or material may in any way be copied, reproduced, republished, uploaded, arranged, remixed, posted, publicly displayed, combined with images encoded, translated, transmitted or distributed (including through "mirroring") to any other computer, server, website or any other medium for publication or distribution or for any commercial purpose without written consent of the copyright holder.

Please read also our Accept terms and Conditions.

Your account

Creating an account is very simple. Once you have a Sonolize account, you can buy, download, and view sheet music. Creating an account is very simple. Before opening your account, we recommend that you read our terms and conditions and privacy statement carefully.

Just follow the steps below and get started:

Step 1: click on 'Sign in' at the top of the page;
Step 2. click on ‘Register a new account’;
Step 3: complete the form.

Welcome to Sonolize!

If you have registered but want to change your account details later, follow these steps:

  1. sign in;
  2. click on 'Account';
  3. click on 'Personal settings';
  4. enter your changes;
  5. click on 'Save'.

Note: Unfortunately, your username cannot be changed except in the case of documented legal steps (such as infringement of a brand name), and this is reserved for Sonolize.

We recommend that you regularly change your password for security reasons. If you change your password, follow these steps”

If you are already logged in to your account:

  1. click on "Account";
  2. click on "Change password";
  3. enter your changes.

 

If you have forgotten your password, you can reset your password:

  1. click on "Log in";
  2. click on "Forgot password";
  3. enter your e-mail address that is known to Sonolize;
  4. click on "Reset password";
  5. you will receive an email with a link to reset your password. If you click on this link, you will be sent back to Sonolize where you can set a new password for your account.


If you have not received the email to reset your password:

  1. check your spam / junk folder;
  2. if you still cannot find the email, add jake@sonolize.com to your address book or secure list and try again.

 

At Sonolize it's all about music, from composers to players. More and more composers and arrangers are joining us and we hope you can find the sheet music you are looking for. We would be sorry if you no longer want to be part of this growing community and close your account.

If you still want to delete your account, please help us by explaining why. This way we can make Sonolize better in the near future.

Note that if your account is closed, you won’t be able to download music anymore that you have previously purchased. So make sure you have this sheet music on your own computer. And by closing your account, your e-mail address and username will not be released for reuse with a new account.

  1. click on “Delete account” in your account overview;
  2. choose a reason why you are leaving Sonolize;
  3. click on the red button "Delete account".

If you are unable to sign in unexpectedly, you can do the following:

  • check if you are using the correct username and check for typing errors? Or;
  • try resetting your password, or;
  • try it with a different browser. If you use an outdated browser, you may experience problems viewing some websites. We recommend that you always keep your browser up to date, or;
  • maybe you don't have an account yet. Read how to create an account.

If you continue to have problems, please contact Sonolize.

Shop

Search with the search bar
If you know the name of the composer or arranger, enter the exact name in the search bar. You can also enter search terms such as an instrument or genre in the search bar to refine the results.

Use the search page
The "Search music" button on the home page brings you to the search page where you can find composers, arrangers and their music.

With the filters at the top of the page you can search by composer, arranger, instrumentation or genre. By default, search results are shown in order of how "relevant" the items are with what you're looking for.

On the left side of the search results page you will see a filter list to further refine your search results by composer, arranger, instrumentation, genre, grade, duration or year.

 
In the search results you can click on 'View item' per music piece. Here you can see more information, a preview, and if added a midi file or links to Soundcloud or YouTube and the price of the sheet music.

When you have found the sheet music you are looking for, click on the shopping cart for the piece. The correct items will then be added to your order list.

If you click on the shopping cart at the top right of the website, or at ‘orders’ in your account overview, you will see your order overview and you will be guided through the buying process. Depending on the country where you live, you can choose from different payment options. Make your choice, log in to your bank and follow the steps to pay for your order.

You can pay through us with the following payment methods: Ideal, Mastercard, Visa, Meastro. Bancontact or VPay.

After your purchase you will receive a message from the bank or Payment Service Provider when your payment is confirmed. If you have paid with a credit card on Sonolize, confirmation can sometimes take a few minutes.
After this you will also receive a separate email from Sonolize with your invoice.

You can then download your order at “music pieces” in your account overview. If you have ordered the parts of a piece in addition to the score, they will be saved in a Zip file. On most computers you can just open it directly.

I can't find my invoice in the mail.
If you do not see the e-mail with the invoice, check whether it has ended up in your spam or junk folder. Add jake@sonolize.com to your e-mail contacts.

I can't download my files.
If nothing happens when you click on the download link, there might be a problem with your web browser.

  • Log out and log in again to your account and go to “music pieces” in your account overview.
  • Disable all non-standard additions and toolbars that you have installed on your computer and try again.

I can't open my files.

  • If your computer says the file is corrupted, you must delete the file and download it again.
  • If your computer can't open the file, you may not have the correct program on your computer. Then download the correct program, for example Acrobat reader and try to open the file again.
  • If you can't open the Zip file, download WinZip and try again.
  • Can you still not open the file? Then please contact us.

Look carefully at the preview to see if the music is what you are looking for, before you order it. Given the nature of the digital product, we, unfortunately, cannot offer a return right (refund) except for errors when downloading the item. You must report any errors during the download and printing of the item to us within 10 working days via jake@sonolize.com.

Miscellaneous

We would like to keep you informed of our latest news, blogs, promotions and composers who join us. Because we do not want to pollute your mailbox too much, we only mail you about 4 times a year.

By entering your e-mail address at the bottom of the website under "sign up for our newsletter" you give Sonolize permission to send our newsletter.

At the bottom of every newsletter, there is a link to unsubscribe if you no longer wish to receive our newsletter.

User-friendliness is very important to us at Sonolize. However, it may happen that you have a question about Sonolize pf the use of our website.

We like to make it easy for you and have answered the most frequently asked questions in our Help Center. If you can't find what you’re looking for, please send an email to our colleague Jake (jake@sonolize.com). Or use the contact form which you can find at the top of the website under 'contact'. He is ready to help you.

Sonolize
Graafseweg 196-A,
5213AP ’s-Hertogenbosch
The Netherlands

Dutch Chamber of Commerce (KvK) number 73697907 

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